File Permissions for Server Event Scripts
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File and folder access is governed by the permissions granted to the Windows account used to run Robo-FTP Server as a Windows service. The built-in Network Service account is used by default. You can change the Windows account used to run Robo-FTP Server on the Administration menu in the Server Console.
Many commonly used script commands require sufficient permissions to find, create, delete or modify files. File permissions are the first thing to check if a script command fails with "File/folder open error [1003]" or when the logs indicate that a file is in use or is read-only. Check the permissions by right-clicking the file or folder and selecting Properties from the pop-up context menu and then switching to the Security tab on the Properties window.
Network Resources
Server Event Scripts must use UNC paths rather than mapped drives to access or create files in network shares. The built-in Network Service account used to run Robo-FTP Server by default can only access network resources shared to either the Everyone group or to the domain account for the computer where Robo-FTP Server is installed. Configure Robo-FTP Server to run under a domain user account instead of under the Network Service account if you need access to network resources that are protected by more restrictive access control.
See also: Programming Server Event Scripts