Serengeti Systems Incorporated is dedicated to providing all of our customers initial support to ensure a successful implementation and ongoing support at a level that is sure to exceed your expectations and meet the unique needs of your organization.
Our professional services team is available to provide consulting, training, and implementation services for those customers whose needs go beyond what is covered by our standard support terms.
We know that each client is different, and it is our mission to work with you to design a professional services package that is right for your budget and right for your business.
When considering professional services as part of your Robo-FTP or Robo-FTP Server implementation, our professional services team can provide you with custom pricing and packaging appropriate to the way that you plan to use the product and the level of support your business requires.
What We Offer
Consulting Services - Backed by 20 years of automated file transfer experience, we consult at every level. Whether you have a workflow path in mind or no plan at all, our engineers are ready to help.
Implementation Support - Professional services will work with your team to determine the proper implementation path, based on your unique automation needs, and implement on your behalf or train you on how to implement.
Training - We offer a variety of training options depending on your level of interaction with our products. Whether you’re a standard user or a programmer, you’ll learn about the product in a way that is most appropriate to your needs.
To request a quote and learn how we can start helping your business today, contact us directly at (512) 345-2211 or via our online contact form.
TIP: Robo-FTP is a very powerful tool, which means you have many options for how to handle automating your tasks (and even more options for what to do when things go wrong, like re-trying, sending email notifications, etc.). We recommend taking a look at this page we have created to help you create a simple requirements document that clearly summarizes what you need done: Creating a Requirements Document.